Everyone can benefit from management training in the workplace, regardless of their role, responsibilities, or personality. In the workplace conflict can sometimes arise from adversarial relationships, personal agendas, personality styles, or conflicting goals. However, Conflict can be positive if it is managed properly by promoting team-building skills, critical thinking, new ideas, and innovative resolutions. Learning about conflict management can minimize the potential negative impacts that can arise from disagreements and increase the odds of a positive outcome.
The BPC Conflict Management Training is conducted in four srtages
1. Components of identitfying and resolving conflicr
2. Conflict resolution communication strategies
3. Understanding theimpact of Emotional Intelligence in a conflict situation
4. Coaching teams through conflict.